Customer Touchpoints Examples

All About Touchpoints – 44 Touchpoint Examples

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All About Touchpoints – 44 Touchpoint Examples For Your Business What is a touchpoint and why are they so important? A touchpoint is anyway a potential customer can interact with your business. This could be through word-of-mouth, social media, a website, a flyer etc. The list goes on, and at every step, you need your business well branded with quality graphics, quality content and language that your audience will resonate with. You need to be an authority in your industry. Google will rank you better, and sales will start to really roll in.A list of over 40 possible touchpoints you can use in your business is available below. Many retail companies, however, follow a different set of rules. They use the theory of scarcity marketing. This is what drives desire, brand power – and with it the entire luxury proposition outside the band of rationality. Platforms such as eBay and Amazon have been popular because people think they are going to miss out so will act fast. Scarcity is also paramount for luxury brands because, at the root of the very notion of luxury, supply […]

AdWords Campaign

Successful Google Adwords Campaign: The Must-Have Features

Posted Leave a commentPosted in Content Marketing, Digital Marketing, Tips and Tricks, Uncategorised, Web Development & Wordpress

Successful Google Adwords Campaign: The Must-Have Features   Google AdWords is a terrifying platform. Misuse it, and you’d be better off throwing money in the bin and yelling “work, Google, work!” Of course, you don’t want that. You want your ads served to qualified leads that convert, that drive revenue to your business. A winning AdWords campaign requires planning, and in this article, we’ll show you the necessary features of a successful campaign. Know Your Targets and Goals This might seem like Marketing 101, but a great Google AdWords campaign demands knowing your targets and your goals. Who is your audience, and what do you want them to do? Building a target audience starts with a customer profile. You need to know their likes and dislikes, what they are searching for, and how they need help. This will help you build a strong pool of keywords related to your business. Think “user intent.” What does your ideal customer look like and look for when soliciting your business? Whilst developing a keyword pool, pick from the full spectrum—broad to focused. Get exact matches, phrase matches, and broad matches […]

CRM Software

Why CRM Software Is So Beneficial

Posted Leave a commentPosted in Blogging, Content Marketing, Digital Marketing, Tips and Tricks, Uncategorised

Why CRM Software Is So Beneficial TRACKING CONTACTS AND LEADS Your relationship with your customers is critical—and your customers themselves are the ones with the critical eye. According to a study by Microsoft, customers in 2018 had higher expectations for customer service than they had the year before. That’s why your CRM software is so important. When it comes to customer relationship management, nothing can help you track contacts, leads, and opportunities so effectively. Here are a few reasons your company should consider CRM for small businesses. Seamless Data Consolidation One of the biggest advantages of CRM software for small businesses is that all your customers’ information can be stored in one location. This means that anyone within any team in your company can see every detail they need with just a few clicks in a single platform. This ensures a seamless connection between your marketing, sales, and customer support teams. The best CRM software will include a huge variety of information available on any device, allowing your team to access it no matter where they are. This customer info can include the following and […]

Image Formatting

5 Image Formatting Tips for Social Media Marketers

Posted Leave a commentPosted in Content Marketing, Digital Marketing, Image Editing, Social Media, Tips and Tricks

5 Image Formatting Tips for Social Media Marketers In 2019 alone, marketers spent more than $89 billion on social media marketing. The number has steadily been on the rise because of how popular social media has become. As a social media marketer, you need to know the ins and outs of each platform, including image formatting. Read on to learn about five imaging formatting tips for social media marketers. 1. Instagram Image Formatting Image formatting on Instagram is different from other platforms. It supports vertical and horizontal oriented images but it is best known for its square images. Because they support different dimensions, there are various sizes to know. Social media images on Instagram can be landscape, portrait, or square. Landscape: 1080 x 566 pixels Portrait: 1080 x 1350 pixels Square: 1080 x 1080 pixels The supported ratios fall between 1.91:1 and 4:5. Even though you can use the dimensions mentioned above, it is recommended to have an image size of 1080 x 555 to 1350 pixels. The height will depend on whether the picture is portrait or landscape. 2. Twitter Image Formatting Social media […]

Conversion Tracking

How to Set up Conversion Tracking

Posted Leave a commentPosted in Digital Marketing, Search Engine Optimisation (SEO), Tips and Tricks, Web Development & Wordpress

How To Set Up Conversion Tracking You’re probably reading this because you already have your Google Ads campaign going. Have your ads/keywords been generating the number of clicks you had hoped and have you done your SEO research? If you’re not sure, you need to install conversion tracking to see how many are turning into sales. This tool in Google Ads will help you find out how great your ad campaign really is when it comes to sales, leads, email sign-up, downloads, and other important factors. Your business will be rewarded once all the metrics are clear to you. Conversion Tracking Basics Generate a little HTML code within Google Ads. Paste that into the webpage most popularly visited after a conversion completion. Let’s get started. Click the Tools and Analysis tab in Google Ads Choose Conversions In the All Conversions page, click +Conversion Then follow the prompts to fill out the form Google Ads uses to generate the right HTML code. This is the code you’ll paste into your amazingly awesome website. Name it Pick the source of conversion (i.e. “Contact form conversions”) Select the […]

Cloud Hosting

Why You Need Cloud Hosting

Posted Leave a commentPosted in Website Security, Digital Marketing, Web Development & Wordpress

Why You Need Cloud Hosting Have you connected to the cloud? Many business owners are under the misguided impression that cloud hosting is unsafe or insecure. How can you control and protect your private information when it’s out in the world and out of your grasp? Believe it or not, cloud hosting is actually one of the safest and most popular ways for businesses to manage their information in 2020. Are you behind the times? If you’re not convinced, we’re here to help. Keep reading to learn about the benefits of cloud hosting so you can make an informed decision for your business.

5 Email Marketing Examples That Will Rock Your World

5 Email Marketing Examples That Will Rock Your World

Posted Leave a commentPosted in Content Marketing, Digital Marketing, Tips and Tricks

5 Email Marketing Examples That Will Rock Your World Did you know that by 2023 it’s expected that there will be 4.3 billion email users in the world? Did you also realise that’s half the world’s population? So, you’re considering developing an email marketing strategy but don’t know where to begin? Keep reading, and we’ll present five of the best email marketing examples to inspire you.

Email Style

Sincerely, Disappointed: Why Your Email Style May Be Harming Your Business

Posted Leave a commentPosted in Digital Marketing, Content Marketing, Tips and Tricks, Uncategorised

Sincerely, Disappointed: Why Your Email Style May Be Harming Your Business Did you know that mobile email openings have grown 180% in the last three years? Email is more relevant and effective than ever. But, your business email style guide can actually be harmful if not highlighting the right things. Do you want to learn more about how to write an email that engages readers? Keep reading below for a few best practices. 

Website systems

Comparing Website Systems: A Quick Guide To Each Option

Posted Posted in Digital Marketing, Web Development & Wordpress

Comparing Website Systems: A Quick Guide To Each Option When it comes to a business website you have a multitude of options to choose from, and this can be overwhelming. Do you choose a free website building platform, a self-hosting platform such as WordPress or, a cloud-based eCommerce system? Correctly identifying your needs and demands of the future website will see you choosing the best option for you and your business. Below, we’ve put together a brief guide on the pros and cons of each business website option in the hopes that this saves you some time and the feeling of being overpowered by the number of solutions open to you.

SSL Certificates

SSL Certificates Offer A Higher Level Of Trust And A More Secure Online Shopping Experience

Posted Leave a commentPosted in Digital Marketing, Tips and Tricks, Web Development & Wordpress

SSL Certificates Offer A Higher Level Of Trust And A More Secure Online Shopping Experience An SSL certificate performs two key functions. Firstly it provides critical data security and personal information integrity for your users on your business website. Secondly, the trusted certificate is also an effective best practice SEO technique furthering your goal of better online visibility. Sensitive information (phone numbers, credit card details and bank account information) that are not encrypted are at risk of being discovered by the attentions of less than savoury internet users like identify thieves, placing your users in danger of finding themselves victims of fraudulent activities. Having an SSL certificate for your website gives your customers peace of mind that their personal information is secure and that yours is a trusted business. When business operational costs are a weighty concern, business owners may ask themselves if it is worth obtaining an SSL Certificate. Think of the costs of not securing your website. The many benefits of having an SSL Certificate for your website far outweigh the cost of obtaining one. Your investment is paid many times over as […]